An authenticated connection to Dropbox is required in order to access files from Dropbox. This guide is a walk-through to establish an OAuth application connection, based up on the Dropbox interface in the year 2022.

The following prerequisites must be fulfilled for a successful connection to the Dropbox authentication service:

• The i-net HelpDesk server must be secured with HTTPS
• The i-net HelpDesk server and browser client must be able to reach https://www.dropbox.com/oauth2/authorize
• You have to be authorized to create an APP at https://www.dropbox.com/developers/apps
• The OAuth approval screen must be set and published correctly.

You are about to create a Dropbox login now. This login will provide the authentication credentials for the OAuth connection we want to add to i-net HelpDesk.

• Go to https://www.dropbox.com/developers/apps and log in.
• Select Create App from the overview to start with a new App.
• Select Scoped Access from the Choose an API section.
• Select the appropriate scope from the Choose the type of access you need section.
• Enter an application name in the Name your app section.
• Aggree to the terms and click the Create App button.

The OAuth application configuration is displayed and requires further custom settings, depending on your environment. You have to take note of the following settings in the overview:

• Copy & Paste the App key into the Client ID field of the OAuth Connection dialog in the i-net HelpDesk configuration
• Copy & Paste the App secret into the Secret ID field of the OAuth Connection dialog in the i-net HelpDesk configuration
• Copy & Paste the Redirect URL from the OAuth Connection dialog into the OAuth 2 Redirect URIs

Note: The Secret ID is considered a password, so please keep it in a safe place.