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Setup Wizard for i-net HelpDeskActive

The following information is derived from the plugin description.

Extends the setup wizard with additional steps that are required for installing and updating the i-net HelpDesk server.

Setup times vary depending on the installation mode. Updates usually include data migration which may require a larger amount of processing time. It is advised to update only during out-of-office hours.

When data migration must be performed, the administrative user will be asked to confirm the setup. It is required for the servers administrator to keep fresh backups of the database and program data at all times.

Changelog Information

  • Added support for the latest versions of MySQL and MariaDB.

Fixed Bugs

  • Setup crashed when old Workflow-Tickets are bundeled.
  • Update of included Microsoft SQL Server Express to version 2019

Fixed Bugs

  • Fixed that on updates from versions before 21.4 some very old embedded images in knowledgebase-articles got lost.
i-net HelpDesk
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