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Add Affected Asset
Adds an Asset specified by its ID to a ticket. You can populate the placeholder {asset.id} using an Assets series. The placeholder {Ticket.ID} may come from a Ticket trigger. Of course you can also specify fixed IDs.
The following are available for configuration:
-
Asset ID to add: the asset ID to add to the ticket
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Ticket ID: the Ticket ID which should be populated with the given asset.
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