/api/helpdesk/ticket-fields/{fieldKey}/selectOptions

Exposes registered, open, and user-created HelpDesk ticket-field settings.

The endpoint is intentionally request-local: annotation setters only change this object, while commit reconstructs a complete manager property map and delegates validation and persistence to TicketFieldSettingsManager. A normal DELETE operation is not exposed. Hiding a field is represented by FIELD_VISIBILITY#HIDDEN; permanent deletion is available only through the confirmation-protected action.

Static selectable values and their audience.

# Request
GET /api/helpdesk/ticket-fields/<fieldKey>/selectOptions HTTP/1.1
Accept: application/json
Authorization: Bearer <access-token>

# Response
HTTP/1.1 200 OK
Content-Type: application/json

[
    {
        "audience": "SUPPORTER_ONLY",
        "metadata": [
            "string"
        ],
        "value": "string"
    }
]

Static selectable values and their audience.

# Request
PUT /api/helpdesk/ticket-fields/<fieldKey>/selectOptions HTTP/1.1
Accept: application/json
Authorization: Bearer <access-token>
Content-Type: application/json

[
    {
        "audience": "SUPPORTER_ONLY",
        "metadata": [
            "string"
        ],
        "value": "string"
    }
]

# Response
HTTP/1.1 200 OK
Content-Type: application/json

[
    {
        "audience": "SUPPORTER_ONLY",
        "metadata": [
            "string"
        ],
        "value": "string"
    }
]

The status codes 400, 403, 404, 405, 406, 409, 413, 415, and 500 use the same ApiError JSON error format:

{
    "status": 404,
    "code": "route_not_found",
    "message": "The requested API route does not exist.",
    "details": []
}

Request and response schemas used on this page.