SCIM is a System for Cross Domain Identity Management, allowing external user management systems to publish user information into i-net HelpDesk. This is especially useful for importing user data from Microsoft Entra ID. SCIM is defined in RFC 7643 and 7644.

The Web API serves as an endpoint for connecting services and can also be used for customized programs to access user and group information.

The following commands are available for the Task Planner Web API:

The SCIM implementation of i-net HelpDesk does not fully support all features as defined in the RFC, specifically it does not support complex attribute filtering and sorting of results.

Also, bulk operations as well as the .search handler are not supported.

As per section 3.9 of RFC 7644 you can filter response attributes using a parameter attributes and excludedAttributes. However, you may only use the dot-notation to address sub-attributes. Multiple attributes are separated by a comma.

Filtering response attributes allows retrieving smaller response objects.

Limited filter functions are available for the /Users handler, using the parameter filter. Only top-level attributes can be filtered, such as userName. There is no support for sub-attribute filtering, such name.givenName.

For the filtering syntax, see section 3.4.2.2 of RFC 7644.

Example:

# Return users with a username that equals one of bjensen or jsmith, only if the users' age is above 24.
filter='(userName eq "bjensen" or userName eq "jsmith") and age gt "24"'